How a recovery actually runs
No jargon, no vague promises. Here is exactly what happens, what we need from you, and roughly how long each stage takes.
Free search & assessment
Typically 3–10 days. You send us whatever you have. We trace the company through its mergers and name changes, identify the present Registrar, and establish what exists and where it sits.
Written proposal
1–2 days after the search. A plain-language note setting out the route, the documents, a realistic timeline and the exact fee. You decide whether to proceed.
Record cleanup
3–10 weeks. KYC, PAN, bank mandate, nomination, name spelling, signature and holder order are corrected with the Registrar so the main claim cannot fail on a technicality.
Filing & follow-up
2–12 months. Transmission, duplicate certificate, demat request or IEPF-5 as applicable — filed, tracked, and chased with the Nodal Officer and the authority until credit.
Stage 1 — The free search
This is genuinely free and carries no obligation. Send photographs or scans of any certificates, dividend warrants or company letters, plus the full name and last known address of the holder. If you have nothing but a name and a company, say so — we can often still work with it.
What we come back with: whether a holding exists, the current company and Registrar, whether it has moved to the IEPF, roughly what it is worth today including bonus and split entitlements, and what the recovery will involve.
Stage 2 — The proposal
We do not start work on a handshake. You receive a written engagement setting out the scope, the professional fee, and the out-of-pocket costs you should expect — stamp paper, notarisation, newspaper advertisement, courier, demat account charges. If we think you can handle the case yourself, we say so.
Stage 3 — Getting the records right
This unglamorous stage is where most of the value is. Claims are rejected because a middle name is missing, because the folio has no PAN, because the signature does not match a specimen from 1987, or because the demat account lists joint holders in a different order. We find and fix these before filing.
Stage 4 — Filing and chasing
Depending on your case this means transmission with the Registrar, an application for a Letter of Confirmation, a dematerialisation request through your depository participant, an IEPF-5 filing with a physical claim package to the Nodal Officer, or several of these in sequence.
You receive a status update at each milestone and whenever anything changes. If something stalls, we tell you it has stalled and what we are doing about it — we would rather give you an unwelcome update than silence.
What we need from you
- Honest, complete information at the outset — including anything awkward, such as a family disagreement over the estate or a claim that has already failed
- Signatures on documents, and local notarisation or bank attestation where required
- An active demat account in the correct name (we can help you open one)
- Patience with the authorities. We control the quality of the filing; we do not control their queue.
What we will never ask for
- Your demat, net-banking or trading passwords, PINs or OTPs
- Blank signed transfer forms or blank stamp paper
- A large advance against a vague promise of recovery
If anyone in this industry — including someone claiming to be us — asks for those, stop and contact us at support@physicalshare.in.
Ready to find out what you are owed?
It starts with one message. We will take it from there.